WandaJobs
Consultance pour retraite d'auto-soin et renforcement des capacités du personnel des services de lutte contre les violences basées sur le genre (VBG)
Missions principales
Saint Andrew’s Refugee Services (StARS), au Caire, recherche un consultant pour concevoir et animer une retraite destinée au personnel des services de lutte contre les violences basées sur le genre (VBG) et à ses partenaires, dont des organisations dirigées par des réfugiés. La mission doit offrir un espace sûr et confidentiel pour réfléchir aux défis de la prestation VBG, renforcer l’auto-soin, la gestion du stress, la prévention de l’épuisement professionnel, de la fatigue de compassion et du traumatisme secondaire, et développer le soutien par les pairs. Le consultant consultera les équipes, élaborera un agenda et des outils adaptés, puis facilitera des sessions sur les mécanismes de coping, les limites professionnelles, les cas complexes, les références, la confidentialité, la gestion des risques et l’approche centrée sur les survivantes. Après la retraite, il analysera les retours, identifiera les besoins de renforcement des capacités et formulera des recommandations pour le soutien au personnel, la supervision et les formations. Les livrables sont le plan détaillé, l’animation, un rapport post-retraite et des recommandations.
Profil recherche
Le consultant doit avoir une expérience auprès des praticiens de la VBG, de la protection ou de l’action humanitaire, ainsi qu’en facilitation de retraites, d’apprentissage réflexif ou d’activités de bien-être. Il doit connaître l’épuisement professionnel, le traumatisme secondaire, la fatigue de compassion et les approches sensibles aux traumatismes. Il doit maîtriser les discussions sensibles, la confidentialité, l’approche centrée sur les survivantes, le do-no-harm et la protection. Une expérience avec les organisations dirigées par des réfugiés ou communautaires est souhaitable. Le poste exige d’excellentes compétences de facilitation, d’écoute active et de travail avec des équipes multiculturelles en contexte de déplacement forcé.
Conditions proposees
Il s’agit d’une consultance basée au Caire, en Égypte, au sein de StARS. La durée exacte, la rémunération, les modalités contractuelles et la date limite de candidature ne sont pas précisées dans l’offre, et aucun lien de candidature n’est fourni. L’offre mentionne un engagement fort en faveur de l’égalité de genre, de la diversité, de l’inclusion et de la sauvegarde, avec adhésion obligatoire au code de conduite, à la politique de sauvegarde de l’enfant et à la PSEAH. Les résultats attendus contribueront à améliorer le bien-être du personnel VBG, à renforcer les liens entre pairs et à orienter les futures initiatives de renforcement des capacités et de soutien organisationnel.
Voir l'annonce d'origine (non traduite)
Saint Andrew’s Refugee Services, Cairo
Call for Applications: Terms of Reference (ToR) Consultancy for Gender-Based Violence (GBV) Services Staff Self-Care Retreat and Capacity Building
Founded in 1979, StARS is a refugee service provider in central Cairo that works to enhance the quality of life for refugees and vulnerable migrants through five broad program areas: education, psychosocial, legal, community outreach and unaccompanied youth and children support services. We provide high-quality services meeting the unaddressed needs of refugees, and we provide a safe and inclusive space for displaced people to come together as a community. We work for refugees, with refugees, to make rights recognition a reality.
StARS’ Mission: Driven by a commitment to solidarity and human dignity, StARS works both as displaced people and for displaced people to support the resilience and leadership of individuals and communities in their pursuit of an enhanced quality of life.
StARS’ Vision: StARS envisions a future where displaced people and the societies they join stand in solidarity, recognizing the strength and leadership of refugees. In this world, the displaced thrive with dignity, claiming their rights and enriching our shared human experience.
Standard of Professional Conduct: StARS and all its staff must adhere to the values and principles outlined in StARS’ Code of Conduct, Child Safeguarding Policy, and PSEAH policy.
Commitment to Gender, Equality, Diversity, and Inclusion: StARS is committed to creating a diverse, inclusive, respectful, and safe work environment where all persons are treated fairly, with dignity and respect. StARS expressly prohibits and will not tolerate discrimination, harassment, retaliation, or bullying in any work setting. We aim to increase the representation of women, people that are from country and communities we serve, and people who identify as races and ethnicities that are under-represented in global power structures.
We serve people from many places, including Eritrea, Ethiopia, Iraq, Somalia, South Sudan, Sudan, Syria and Yemen.
To learn more please visit our website: www.stars-egypt.org or our Facebook page https://www.facebook.com/standrewsrefugeeservices?fref=ts
1. Background and Purpose
StARS and its partner Refugee-Led Organizations provide Gender-Based Violence prevention, referral, and response services to refugee and migrant communities. Gender-Based Violence service provision can be emotionally and professionally demanding, particularly when staff support survivors experiencing complex and ongoing protection concerns.
StARS seeks to engage a consultant to design and facilitate a retreat for Gender-Based Violence services staff focused on self-care, staff wellbeing, peer support, and reflection on challenges in Gender-Based Violence service provision. The Consultancy will also identify priorities for future Gender-Based Violence capacity-building and staff support.
2. Objectives
The Consultancy will:
- Provide a safe and supportive space for Gender-Based Violence staff to reflect, connect, and build peer support.
- Strengthen staff understanding of self-care, stress management, burnout, compassion fatigue, and secondary trauma.
- Explore practical coping strategies, professional boundaries, and sustainable approaches to wellbeing.
- Facilitate discussions on challenges and technical issues related to Gender-Based Violence service provision.
- Identify individual, team, and organizational factors affecting staff wellbeing and service delivery.
- Develop recommendations for future Gender-Based Violence capacity-building, supervision, and staff wellbeing support.
3. Scope of Work
The Consultant will:
Pre-retreat:
- Consult with relevant StARS and Refugee-Led Organization staff to understand key challenges and needs.
- Develop a context-appropriate retreat agenda, methodology, and materials.
During the Retreat
- Facilitate sessions on self-care, stress management, burnout, secondary trauma, and coping mechanisms.
- Facilitate peer connection and collective-care activities.
- Lead structured discussions on challenges in Gender-Based Violence response, including complex cases, referrals, confidentiality, risk management, and survivor-centered practice.
- Ensure discussions are safe, confidential, and do not require participants to disclose personal experiences or confidential survivor information.
Post-retreat
- Collect and analyze participant feedback.
- Identify key staff wellbeing and capacity-building needs.
- Develop practical recommendations for future support.
4. Deliverables
- Retreat plan and detailed agenda, including methodology and session plans.
- Facilitation of the staff retreat.
- Post-retreat report summarizing key themes, challenges, and participant feedback.
- Capacity-building and staff wellbeing recommendations, including priorities for future training, supervision, peer support, and organizational support.
5. Expected Outcomes
The Consultancy will contribute to:
- Improved awareness and practical strategies around staff wellbeing and self-care.
- Stronger peer connection among StARS and Refugee-Led Organization Gender-Based Violence practitioners.
- Increased space for reflection on Gender-Based Violence service delivery challenges.
- Greater understanding of staff and organizational support needs.
- Clear recommendations to inform future Gender-Based Violence capacity-building and staff wellbeing initiatives.
6. Required Experience
The Consultant should have:
- Experience working with Gender-Based Violence, protection, or humanitarian practitioners.
- Experience facilitating retreats, reflective learning, or staff wellbeing activities.
- Knowledge of burnout, secondary trauma, compassion fatigue, and staff wellbeing.
- Strong facilitation skills and experience managing sensitive discussions.
- Understanding of survivor-centered, trauma-informed, and do-no-harm approaches.
- Experience working with Refugee-Led or Community-Based Organizations is desirable.
Duration: The Consultancy will take place over 1 month, covering preparation and consultations, retreat facilitation, and post-retreat analysis and recommendations.
Note: The retreat should recognize that staff wellbeing is not solely an individual responsibility. Recommendations should therefore address both individual self-care and organizational factors such as supervision, workload, team support, and working conditions.
Compensation: Compensation is available in the amount of up to $1,500.
Closing date for applications: 5 October 2026
Anticipated Starting date: As soon as possible
Initial Contract term: one month, short‑term temporary contract aligned with project needs.